Soon those needing to renew a driver’s license will be able to skip the line.
It’s part of several new offerings the Mississippi Department of Public Safety will implement at DMV’s across the state by Oct. 1.
Gov. Tate Reeves made the announcement earlier this week.
These new efforts “will help Mississippians to skip the line and get in-and-out quickly.”
An new Online Appointment System will allow customers to schedule an appointment at the location of their choice. Those who use the new system will be given priority service over walk-in customers. Webcams will also go live at DMVs that will allow customers to view lines and wait times prior to arriving.
Reeves said the changes will help with COVID-19 safety and fix some longtime issues with Mississippi DMVs.
“It just didn’t work right for the people of Mississippi. It was frustrating, confusing and slow,” he said during a daily briefing. “It’s also just better. It treats the people of Mississippi the way they deserve to be treated–with respect for your time and wise use of your tax dollars.”
Public Safety Commissioner Sean Tindell said reducing customer wait times whenever possible is paramount.
“We have identified several redundancies in our processes related to renewals of driver’s licenses and firearm permits and continue to work to remove these redundancies, resulting in reduced processing times for customers,” said Tindell.
Other changes are coming for firearm renewals.
Effective immediately, all firearm permit renewal applications will be mail-in only and the application will be available online. This program will eliminate the need to renew in person and the requirement that customers be fingerprinted for a firearm permit renewal.