The 911 office is making calls.

Alcorn County Communications is updating its emergency service database to make sure that all needed details about residences in Alcorn County are on file. Assistant Director Annalese Burns said the office wants people to know they are making calls and that the calls are legitimate. The caller will identify himself or herself as a 911 employee.

The calls will come from one of the following numbers: 286-7711, 286-7710 or 286-7703.

When someone in an emergency situation dials 911, the dispatcher on the other end of the line can provide better assistance if certain details are already in hand.

“If they had a house fire, we’d know how many people should be living there,” said Burns.

If a resident was involved in a wreck, the office would have emergency contacts on file to call.

The office has been making calls for about a week and will continue until covering the county. 911 employees are working through the database road by road.

Some of the records have not been updated since the inception of the 911 office in 1991, well before the days when most residences had converted to only using or primarily using cellular phones.

“When people buy a house or rent a property, they have to come in our office before they can move to get their utilities turned on,” said Burns, “and we get all of their emergency contact information.”

The office will not call those whose records have been updated within the last couple of years. However, Burns said residents are welcome to call the office if they believe an update needs to be made.

To contact the 911 office for an update, call 286-7711.

Staff Writer

Jebb Johnston is a 1991 Alcorn Central High School graduate and a 1995 Ole Miss journalism graduate. His primary beats are city and county government.

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